CUSTOM CARPENTRY. BESPOKE JOINERY.
Listed below are the most common frequently asked questions but please contact me if you need a question answered.
Frequently Asked Questions
Are you insured?
I am fully insured with £1Million Public Liability Insurance for your piece of mind. I am also Buckinghamshire County Council Trading Standards approved.
What are your working hours?
My working day starts at 8 am and finishes at 5 p.m. Monday to Friday.
What is the best way to contact you?
To get in touch, the best way is by email or the contact form. I’m usually operating a noisy machine and might not hear the telephone but if you do ring please leave your message and I will get back to you when I can.
How can I pay you?
You can pay by cash or credit/Debit card on completion of work. Sorry but I no longer take cheques. On larger jobs, I take an initial 40% deposit to confirm the job and to book workshop time. Then I take a 30% payment when I start installation. The final 30% is then taken on completion of the job.
Where do you work?
I am based in central Buckinghamshire and generally cover Bucks, East Oxfordshire and across to Tring in West Herts.
Do you remove packaging and materials from site?
Due to council waste disposal regulations, I unfortunately cannot take your packaging or unwanted materials for disposal but would be happy to cut larger items like doors up for you to manage.
Will the work be dusty or messy?
Most of the work will be carried out in the workshop. When it come to fitting, dust will be kept to a minimum with specialised dust extraction tools and filtered mobile dust extraction.
Do you quote, estimate or work on daywork?
Ideally I prefer to give a detailed written quote for the project and that way both parties have clarity. Sometimes it is difficult to quote and an estimation may be given due to hidden elements or potential hold ups from 3rd parties.
I want a kitchen fitting, can you install the oven, hob and sink?
I’m happy to build a bespoke kitchen or install a supplied kitchen but I’m not CORGI/Gas Safe registered or Part P certified so I can’t work on gas or electrical appliances.